Is there really a free version?
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Yes — SiteRecord Free, no card required. You get up to 3 active jobs, 1 GB of storage, unlimited site team members via QR, GPS-tagged photos, floor plan pinning, inspector share links and offline sync. Premium tools — PDF reports, Before/After tagging, Markup, Part L evidence packs, and team management — are unlocked for the first 14 days from your first photo, and on SiteRecord.
What happens after the 14-day trial?
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Nothing. We don't auto-charge, ever — there's no card on file. You drop back to SiteRecord Free and keep everything you've already captured. When you're ready for premium tools, pick a plan in Settings.
Do I need to enter card details to start?
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No. Sign up with email, get a 6-digit code, you're in. No card, no commitment. Card details are only needed if you pick a paid plan.
What's the difference between free and paid?
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Free covers the photo log — capture, pin, share, store, sync. SiteRecord adds the office-side tools: PDF reports for inspectors, Before/After pairing, Part L Appendix B evidence packs, and the markup tool for annotating captured photos.
What if I hit the 3 active job cap on free?
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Close a job to start another, or upgrade. Closed jobs stay searchable forever; the cap is on what's open at once, not what you've ever done. Paid plans remove the cap entirely.
What counts toward storage?
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Photos and floor plans only — no metadata, no audit log, no comments. Original-quality photos are downsized to 2048 px WebP on upload to keep counts predictable. Free starts at 1 GB. SiteRecord includes 10 GB — around 9,900 photos at our measured average — and you can add 5 GB at a time for £5 a month whenever you need it, so a busy year never hits a wall.
Do my trades need to download an app?
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No, and that is the point — a trade should never be the reason a job goes unrecorded. Trades scan a QR code and start taking photos in the browser: no account, no app store, no setup, and that stays true whatever else we ship. Workers who want a portable record of their own can install it to the home screen in two taps today, and native iOS and Android apps are in testing now — for the lads who want background location and push, never as a hoop anyone has to jump through.
Should I use the desktop or the mobile version?
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Both — they're the same account, built for different jobs. Use desktop (or a laptop) to set up jobs, upload floor plans, manage your team and pull reports — it's quicker on a bigger screen. Use mobile on site to capture photos: your team scans the QR or taps a link, and photos come timestamped, geo-stamped and pinned to the plan. Set up on desktop, capture on mobile.
Is my data safe?
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Yes. All data is cloud-hosted, encrypted in transit and at rest, GDPR compliant, and backed up daily. Photos carry a server-set upload time that can't be backdated, and each GPS reading is labelled by its source.
What about the other products — when do they ship?
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SiteRecord is live and in daily use. Arqor Office — customers, quotes, invoices, scheduling, timekeeping, and tickets, certs and H&S — is running with design partner firms now and opens to everyone in early October — pricing announced at launch — with 5 AI-drafted quotes a month and 3 more per extra seat — finished quotes, not drafts, so redrafting one until it is right is still one. Arqor for Architects follows Office, with 10 AI schedules of works a month and 3 more per seat; its pricing is announced when it opens. On both, extra documents beyond the allowance are priced at roughly what they cost us to run. Nothing past Office carries a date — we'd rather ship than promise.